Academic Operations Officer (Fixed Term Contract) -Bloemfontein - AOO- BLM
Applications accepted until:
Number of Openings

Campus/Business Unit:


Direct Reporting Line:


Job Purpose:

The Academic Operations Officer, is the custodian of all Student Contracts and responsible for any issues related to Billing and Financial Credits. Responsible for ensuring that, all files all are complete and organised using a proper filing and archiving system.

Key Performance Area:

1. Student Registration & Admissions

  • Planning and oversight of the Registration Process;
  • Ensure that contracts are complete and correct and all relevant sections signed;
  • Resolve all registration queries for fulltime and part time students
  • Billing of all students including part time
  • Create and maintain all student files (including part time)
  • Ensure all relevant supporting documents are in the files
  • Ensure all documents are uploaded on SAM
  • Maintain and control a proper filing/archiving system
  • Capture and register students on SAM
  • Responsible to ensure compliancy with the relevant IIE Policies iro admission criteria
  • Adheres to (IIE) Policies and Processes
  • Manages international student applications from application to registration, e.g. study permits and South African Qualifications Authority (SAQA) certificates.
  • Processing all documentation, calculations on accounts and fee adjustments;

2.Module Student Registration

  • Responsible for up-to-date, accurate maintenance and capturing of student data on SAM in respect of registration details
  • Processing all change of details and change of subject/modules forms and associated confirmation letters;

3. Assessment Process

  • Verifying the correctness of received assessment timetables
  • Allocation of venues for written formative and summative assessments
  • Checking and safe keeping of printed assessments
  • Ensuring that Invigilators are trained and allocated to assessment venues
  • Keeping assessment Log Sheets up to date and ensuring that lecturers return marked scripts and completed Mark Sheets
  • Verifying that Mark Sheets correspond with marks on assessment books
  • Managing the process for capturing and verification of marks
  • Managing the moderation process after final exams


  • Advanced Certificate / Diploma / Occupational Certificate Level 6 (NQF Level 6) in Secretarial / Administration
  • Deadline Driven

Work Experience:

  • 3 - 5  Years Administration experience within a Tertiary or Educational Institution
  • 1 Year First level management experience

Working Conditions:

Campus environment

Fixed Term Contract - Maternity Cover